godbet is committed to providing a safe, fair, and controlled gambling environment for every player in Bangladesh. Gambling is entertainment — and we want to keep it that way. This page sets out the tools, resources, and guidance available to help you stay in control of your play at all times.
Six pillars of responsible gaming that godbet enforces platform-wide to protect every player.
The godbet platform is exclusively for adults aged 18 and above. Every new registration is subject to age verification, and accounts confirmed to belong to individuals under 18 are immediately closed and all funds returned. We take underage gambling seriously — no exceptions.
godbet allows you to set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for a minimum cooling-off period. This gives you firm, automatic control over how much you spend.
Set a maximum session duration for any single gaming session on godbet. When your chosen time limit is reached, you will be automatically logged out of the platform. This feature is designed to prevent extended unplanned play and encourage regular breaks between sessions.
If you feel you need a break from gambling, godbet's self-exclusion tool allows you to suspend your account for a defined period — from 30 days up to permanent exclusion. During self-exclusion, you will not be able to log in, deposit, or place bets. Contact our support team to activate this feature at any time.
godbet's reality check feature sends you periodic on-screen notifications reminding you how long you have been playing and how much you have wagered during the current session. These prompts are designed to keep you aware of your activity and encourage informed, conscious decisions about continuing to play.
godbet's customer support team is available 24 hours a day, 7 days a week to assist with responsible gaming concerns. Whether you want to set limits, discuss self-exclusion, or simply talk through a concern about your gambling habits, our team is here to help — without judgment.
godbet believes that gambling, when approached responsibly, is a legitimate and enjoyable form of entertainment for adults. Cricket betting, live casino games, crash titles, and slots can all deliver genuine excitement — but only when players engage with them in a controlled, informed, and sustainable way.
Our responsible gaming framework is built around three core principles: prevention, awareness, and support. Prevention means we put robust tools in place before problems arise — age verification, deposit limits, and session controls are all built into the platform as standard features, not afterthoughts. Awareness means we keep players informed about the risks associated with gambling and the signs that play may be becoming problematic. Support means that when a player identifies a concern, godbet provides immediate access to tools and human assistance to help them regain control.
godbet operates for players across Bangladesh — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and beyond. We recognise that cultural attitudes toward gambling vary, and that many players in Bangladesh are relatively new to the world of online betting. For that reason, our responsible gaming content is written in clear, plain English so that every player — regardless of prior experience — can fully understand the risks and the tools available to manage them.
At godbet, we measure success not only by platform growth and player engagement, but by the wellbeing of the individuals who choose to play with us. A player who gambles within their means, enjoys the experience, and returns because they want to — not because they feel compelled to — is the outcome we work toward every day.
godbet provides a comprehensive set of account-level tools that give you direct, meaningful control over your gambling activity. All tools listed below can be activated by contacting the godbet support team via live chat at any time. Restrictions take effect immediately upon activation. Increases or removals of restrictions are subject to a mandatory cooling-off period to prevent impulsive decisions.
Set a maximum deposit amount per day, per week, or per calendar month. Decreases apply immediately; increases require a 7-day cooling-off period before taking effect.
Cap the maximum net loss you can sustain over a defined period. Once the limit is reached, further wagering is blocked until the limit resets at the start of the next period.
Restrict the maximum duration of any single platform session. When your limit is reached, you are automatically logged out and must wait before a new session can begin.
Request a short break from the platform — from 24 hours up to 90 days. During a cool-off period, your account is suspended and all promotional communications are paused.
Permanently or semi-permanently close your account for a minimum of 6 months. Reactivation requires a mandatory review period and identity re-verification. Contact support to activate.
Receive automatic on-screen reminders at regular intervals showing your session duration and cumulative wager total, keeping you informed throughout every gaming session.
Review your full betting, gaming, and transaction history at any time through your account dashboard to maintain a clear and accurate picture of your gambling activity.
Request permanent account closure at any time by contacting godbet support. All pending withdrawals will be processed before the account is closed. Closure is irreversible without a review.
Problem gambling can develop gradually and may not be immediately obvious — even to the person experiencing it. It does not always involve large sums of money or dramatic events. A gambling problem can exist at any level of financial loss and is defined more by the impact gambling has on a person's life than by the amounts involved.
The following are recognised warning signs that gambling may have moved beyond healthy entertainment and become a problem. Recognising these signs early — in yourself or in someone you care about — is the first and most important step toward getting help.
The following questions are adapted from widely used problem gambling screening tools. Answer each question honestly and privately. This is not a diagnostic test — it is a personal reflection exercise designed to help you evaluate your relationship with gambling.
If you answered yes to any of the above questions, we strongly encourage you to speak with the godbet support team or contact one of the external support organisations listed in Section 7 below. There is no shame in seeking help — it is a sign of strength and self-awareness.
The godbet platform is strictly intended for adults aged 18 years and above. godbet enforces this age restriction through mandatory age verification at the point of registration, and through ongoing monitoring of account activity for indicators of underage use.
All new players registering with godbet must confirm at the point of account creation that they are aged 18 or over. This declaration is supported by our KYC (Know Your Customer) verification process, which requires players to submit a valid government-issued identity document — such as a National Identity Card, passport, or driving licence — confirming their age. Accounts that cannot be verified as adult are suspended pending investigation and, if confirmed as underage, are permanently closed.
If you share a device — such as a mobile phone, tablet, or computer — with children or young people under the age of 18, godbet strongly recommends the following measures to prevent minors from accessing your account or gambling sites generally:
If you believe a person under the age of 18 has registered an account on godbet or has accessed the platform, please contact our support team immediately via live chat. All reports of suspected underage activity are treated as an urgent priority. godbet will investigate promptly, suspend the account in question, and take all necessary action to protect the individual involved.
If you feel that gambling is affecting your life, your relationships, your finances, or your mental health, please do not wait until the situation becomes a crisis. Help is available — and reaching out is the most important first step you can take.
godbet's support team is available 24 hours a day, 7 days a week via live chat on the platform. When you contact us about a responsible gaming concern, you will be connected with a trained team member who can:
You do not need to be in crisis to contact us. If something feels off about your gambling habits — even if it is a vague sense of unease — please get in touch. Early conversations are always easier than late ones, and our team is here to support you regardless of where you are in your journey.
You can also reach our support team by email at the following address (displayed as plain text — not a clickable link):
Support Email: [email protected]
Connect instantly with a trained support agent via live chat, available around the clock. No waiting, no forms — immediate human assistance whenever you need it.
Submit a responsible gaming request via email to [email protected]. All responsible gaming emails are treated as priority correspondence and responded to within 24 hours.
Request immediate activation of any account protection tool — deposit limits, session caps, cool-off periods, or full self-exclusion — directly through our support team.
In addition to godbet's own support tools, there are a number of external organisations and resources that provide confidential support, counselling, and information for individuals experiencing gambling-related difficulties. godbet encourages all players who feel they may have a problem to explore these resources alongside our in-platform tools.
An international fellowship offering peer support for individuals with gambling problems. Gamblers Anonymous follows a 12-step recovery programme and offers confidential group and individual support. Available in many countries and accessible online globally.
GamCare is a leading provider of information, advice, and support for those affected by gambling harms. Their online resources, self-help tools, and support forums are accessible internationally and provide an evidence-based framework for recovery.
BeGambleAware provides free tools, information, and support services to help people make informed decisions about gambling. Their self-assessment tools and chat support services are available online and accessible to players in Bangladesh.
Kaan Pete Roi is Bangladesh's first emotional support helpline, providing confidential telephone and online counselling for individuals experiencing distress, anxiety, or personal difficulties. While not gambling-specific, they offer compassionate support for mental health concerns related to problem gambling.
Play Smart. Stay in Control.
When you play within your limits, gambling stays fun. Explore godbet's cricket betting markets, live casino tables, and slots — and remember that our support team is always here if you need to adjust your limits or take a break. 18+ only.
18+ only. Gambling involves financial risk. For help with problem gambling, contact our support team at [email protected] or visit our FAQ page.