Your privacy matters to godbet. This Privacy Policy explains in clear, formal terms exactly what personal data we collect from Bangladesh players, how we use it, who we share it with, and how we protect it. Please read this document in full before registering your account.
Six principles that define how godbet handles your personal data. The complete policy is set out in full below.
godbet collects only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and meet our responsible gaming obligations. We do not collect data beyond these defined purposes.
All data transmitted between your device and the godbet platform is protected using industry-standard SSL (TLS 1.2+) encryption. This ensures that your login credentials, payment details, and personal information cannot be intercepted during transmission.
godbet does not sell, rent, or trade your personal data to third-party marketing companies or data brokers. Your information is used exclusively for the purposes described in this Privacy Policy and is shared only with service providers essential to platform operation.
godbet uses session cookies and analytics cookies to maintain your login state and understand how players navigate the platform. We do not use third-party advertising cookies or behavioural tracking cookies that follow you across external websites.
You have the right to request a copy of the personal data godbet holds about you, to correct any inaccuracies, and to request deletion of your data subject to our legal retention obligations. Contact our support team at any time to exercise these rights.
godbet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including our legal, accounting, and responsible gaming obligations. Specific retention periods are set out in this Privacy Policy.
This Privacy Policy ("Policy") describes how godbet ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the player") who access or use the godbet platform at godbet.vip, including all associated betting, casino, and account services.
godbet is committed to handling your personal data with care, transparency, and integrity. This Policy has been written to clearly explain your privacy rights and our data practices in plain, accessible English. By registering an account with godbet or continuing to use the platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the agreement between you and godbet. Where this Policy refers to specific processing activities in the context of account management or responsible gaming, those references should be read in conjunction with the relevant sections of those documents.
For the purposes of this Privacy Policy, godbet acts as the data controller in respect of your personal data. This means that godbet determines the purposes and means by which your personal data is collected and processed.
If you have any questions or concerns about this Policy or the way godbet processes your personal data, you may contact our data support team directly. Contact details are provided in Section 15 of this Policy. godbet is committed to responding to all privacy-related enquiries within 48 hours of receipt.
Where godbet engages third-party service providers to process data on its behalf (for example, payment processors, KYC verification providers, and customer support platforms), those providers act as data processors under godbet's instruction and are contractually required to handle data only in accordance with this Policy and godbet's data processing agreements.
godbet collects the following categories of personal data from players. In each case, we have identified the context in which the data is collected and the reason collection is necessary.
Full legal name, date of birth, nationality, and gender (where provided). This data is collected at registration and during KYC verification to confirm your identity and ensure compliance with our 18+ age restriction policy.
Mobile phone number, email address, and residential address. Contact data is used to communicate with you about your account, verify your identity, process transactions, and deliver important account notifications including responsible gaming alerts.
Payment method details associated with deposits and withdrawals, including bKash account numbers, Nagad account numbers, Rocket account references, bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and masked Visa or Mastercard numbers. Full card numbers are never stored by godbet — payment processing is handled by PCI-DSS compliant third-party payment processors.
Copies of government-issued identity documents (National Identity Card, passport, or driving licence), proof of address documents, and payment method ownership evidence submitted during KYC verification. These documents are stored securely and retained only for the period required to fulfil our verification and legal obligations.
A complete record of all deposits, withdrawals, bonus credits, bet placements, game rounds, and account balance movements. Transaction data is retained for account management, fraud prevention, responsible gaming monitoring, and legal compliance purposes.
IP address, device type and operating system, browser type and version, time zone, screen resolution, and session duration data collected automatically when you access the godbet platform. Technical data is used to maintain platform security, detect fraudulent or suspicious access, and optimise the platform experience.
Game session data including games played, duration of sessions, betting patterns, and frequency of play. Behavioural data is used for responsible gaming monitoring, personalised account support, and fraud detection. It is not used to build marketing profiles for sale to third parties.
Records of live chat conversations, email correspondence, and any other communications between you and the godbet support team. These records are retained to maintain service quality, resolve disputes, and provide a consistent support experience.
godbet collects personal data through the following channels and mechanisms:
godbet processes your personal data for the following defined purposes only. We do not process personal data for any purpose that is incompatible with the purposes listed below.
| Processing Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity, Contact |
| Age and identity verification (KYC) | Identity, Verification Documents |
| Processing deposits and withdrawals | Financial, Transaction |
| Fraud detection and prevention | Technical, Transaction, Behavioural |
| Responsible gaming monitoring | Behavioural, Transaction, Contact |
| Customer support delivery | Identity, Contact, Communication |
| Platform security and access control | Technical, Identity |
| Legal and regulatory compliance | Identity, Financial, Transaction, Verification Documents |
| Dispute resolution | Transaction, Communication, Behavioural |
| Platform performance analytics | Technical, Behavioural (anonymised where possible) |
godbet does not use your personal data for unsolicited third-party marketing, does not sell behavioural profiles to advertising networks, and does not use automated decision-making that produces solely machine-generated outcomes with significant legal or similarly significant effects on you without human review.
godbet processes your personal data on the following legal bases depending on the specific processing activity involved:
As an online platform with international technology infrastructure and software provider partnerships, godbet may transfer certain categories of personal data to countries outside Bangladesh in connection with the processing activities described in this Policy, including game server operation, payment processing, and customer support delivery.
Where personal data is transferred internationally, godbet takes reasonable steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. These safeguards include contractual data processing agreements with international service providers that impose equivalent data protection obligations.
If you have questions about the specific countries to which your data may be transferred or the safeguards in place for a specific transfer, please contact godbet support using the details in Section 15.
godbet retains personal data only for as long as necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law or regulatory obligation. The following retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / contractual |
| KYC verification documents | 5 years from submission or account closure | Legal obligation (AML) |
| Transaction records | 5 years from transaction date | Legal obligation / fraud prevention |
| Responsible gaming records | Duration of account + 5 years | Legitimate interests / legal obligation |
| Customer support communications | 3 years from last interaction | Legitimate interests / dispute resolution |
| Technical / session logs | 12 months from session date | Legitimate interests (security) |
| Marketing preferences | Until withdrawn or account closed | Consent |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised. Anonymised data (from which you cannot be identified) may be retained indefinitely for aggregate platform analytics purposes.
godbet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. These measures include:
While godbet takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential and for notifying godbet immediately if you suspect unauthorised access to your account.
godbet uses cookies and similar technologies on the godbet.vip platform to maintain your logged-in session, remember your preferences, and collect analytics data that helps us understand how players use and navigate the platform.
godbet does not use third-party advertising cookies, cross-site behavioural tracking cookies, social media tracking pixels, or any cookie technology that enables third-party advertising networks to build profiles of your online behaviour for commercial purposes.
You may control or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the godbet platform, including your ability to remain logged into your account. Disabling analytics cookies will not affect your access to any platform feature.
As a godbet player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact godbet support using the details provided in Section 15. godbet will respond to all rights requests within a reasonable timeframe, and in any event within 30 days of receipt.
You have the right to request a copy of the personal data godbet holds about you, together with information about how that data is used, the categories of data held, and the recipients to whom it has been disclosed. This is sometimes called a Subject Access Request (SAR).
You have the right to request that godbet corrects any inaccurate personal data we hold about you, and to have any incomplete data completed. Where a correction affects the accuracy of KYC verification or transaction records, godbet may require supporting documentation before applying the change.
You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. The right to erasure does not apply where godbet is required to retain data to comply with a legal obligation, such as anti-money laundering record-keeping requirements.
You have the right to request that godbet restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing on the basis of legitimate interests pending verification of whether godbet's interests override yours.
You have the right to object to the processing of your personal data where godbet processes it on the basis of legitimate interests. godbet will cease the processing in question unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
Where godbet processes your personal data on the basis of consent or contractual necessity, and where that processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted directly to another data controller where technically feasible.
The godbet platform is strictly for adults aged 18 and above. godbet does not knowingly collect personal data from individuals under the age of 18. All registration attempts are subject to age verification, and players must confirm at registration that they are 18 years of age or older.
Where godbet discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 18, godbet will immediately close the associated account, delete the personal data in question (subject to any legal hold obligations), and return any deposited funds after investigation. Any bets placed by an underage individual will be voided.
If you believe a person under 18 has registered an account with godbet, please contact our support team immediately so that the matter can be investigated and resolved. godbet treats all underage gambling reports as a matter of the highest priority.
godbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. The revised Policy will be published at godbet.vip/privacy-policy with an updated effective date at the top of the document.
Where changes to the Policy are material — for example, where we introduce a new category of data processing or a new sharing arrangement — godbet will endeavour to notify active players via their registered contact method or by displaying a prominent notice on the platform prior to the changes taking effect.
Your continued use of the godbet platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way godbet processes your personal data, please contact the godbet support team. Our data support team is available 24 hours a day, 7 days a week via live chat on the platform.
You may also submit privacy-related enquiries by email. The support address is provided below as plain text for reference — this address is not a clickable link:
Support Email: [email protected]
godbet aims to acknowledge all written privacy enquiries within 24 hours and to provide a substantive response within 48 hours. For Subject Access Requests and other formal rights requests, please allow up to 30 days for full processing. Players located anywhere in Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — may contact the support team at any time in connection with their privacy rights.
godbet is committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with our response to a privacy concern, you may be entitled to escalate the matter to the relevant supervisory authority in your jurisdiction.
Your Data Is Safe. Now Let's Play.
Now that you have reviewed our Privacy Policy, you can explore godbet's cricket betting markets, live casino tables, crash games, and slots — all with the confidence that your data is handled with care. 18+ only. Play responsibly.
18+ only. Gambling involves financial risk. If you need help, visit our Responsible Gaming page.